Do I need to make an appointment?

Yes, we see patients by appointment.
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What do I need to bring at every appointment?

Insurance card and co-payment amount & any other payment due.
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Will I have a long wait?

We do our absolute best to stay on time and keep waiting to a minimum. We are very aware of how aggravating it is to have a long wait in a doctor's office. We strive very hard to see people as close as possible to their scheduled appointment time. Occasionally, emergencies arise, but if you find you are frequently having unacceptable wait times, please bring this to our attention.
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What insurance do you accept?

  • Aetna
  • Blue Cross Blue Shield
  • CIGNA
  • Golden Rule
  • Great West Healthcare
  • Medicaid-First Choice
  • Medicaid-Absolute Total Care
  • Medicaid-Molina
  • Medicaid Fee-for-Service (no Medicaid as secondary including OB)
  • PAI Administrators
  • Preferred Blue
  • Self-Pay
  • United Healthcare

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Payment Methods

Cash, Check, Visa, MasterCard, Discover, and a Money Order
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Do I have to see a nurse practitioner?

No. Appointments are offered based on who has the most openings. If there is a specific provider you wish to see, you can make an appointment with that individual. The exception to this is if you need to be seen on a day that specific provider is not in the office or no longer has room in their schedule.
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Who are the Providers?

Our providers are Dr. Stafford and Dr. Smith, Nurse Practitioners Tara Pahnke, Hope Suttell, Melonie Fleshman, and Ashley Bayne. You may request to see a specific provider who is available at the time you come in.
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Can both children and adults be cared for at your location?

Yes
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What if I need to go to the Emergency Room?

In case of a serious emergency, please proceed to the closest emergency room.[] You do not need to call the Provider before going to the Emergency Department, but frequently the Provider on call can take care of your need and help you avoid an expensive and time-consuming trip to the emergency department. Therefore, if you are not sure what to do, contact the Provider on call.
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What if I need to see a specialist about a specific problem that cannot be treated in your facility?

We are able to refer you to an appropriate specialist and set up an appointment for you as well with the specialist. Most specialists require you to be seen by us for the problem for which you are being referred before they will agree to see you.
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Do you have students in your office?

We do have medical students and nurse practitioner students who do rotations with us. We do this because teaching others, keeps our skills sharp, and we believe our philosophy of practice needs to be passed on to the next generation of practitioners. If you are uncomfortable with a student being involved in your care, inform the staff of this and no students will see you.
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How much does an office visit cost if I have no insurance?

Our office visit fee starts at $85. There will be an additional fee for tests and procedures done or medications given during this visit.
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Do I have to pay at the time of my visit?

Yes. We collect the patient responsibility part of the cost of the visit including deductibles and co-insurances at the time of check-in to the office.
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Do you accept patients without insurance?

Yes. We accept self-pay patients.
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How much Tylenol should I give my child?

Resources Page
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How much Advil (Motrin, Ibuprofen) should I give my child?

Resources Page
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What is the typical children's immunization schedule?

Resources Page
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Where are you located?

206-A S. Main Street
Greer, SC 29650
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What are your hours?

8-8 M; 8-5 T-F; 8-3 S; Closed from 12-1 for Lunch
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What is your privacy policy?

Resources Page
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What services do you offer?

Services
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What is the car seat law in South Carolina?

Age <1 (or <20 lbs) in rear-facing infant seat; Age 1 - 5 (and 20 - 39 lbs) in forward-facing child safety seat; Age 1 - 5 (and 40 - 80 lbs) in booster seat secured by lap/shoulder belt (lap belt alone is not permissible); Age <5 in rear seat if available; Adult safety belt permissable Age 1 - 5 (and >80 lbs) or Age <5 if child's knees bend over the seat edge when sitting up straight with his/her back firmly against the seat back; Car Seat article: http://www.aafp.org/afp/2005/0801/p473.html
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Testimonials

"I am so glad that you are my doctor!!! Thanks for all that you have done!!!!!!!"

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